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+ How do I sign up?
If you wish to confirm a spot, simply click on 'join us' at the top of the page, or ‘sign me up’ from your journey page. You will be prompted to fill out a short registration form on the website and submit payment for your journey. You will then receive your Pre-arrival and Cultural Guidebook that includes everything you need to know about preparing for your journey!
+ How do payments work?
Our payments are processed through Stripe, which accepts all major credit cards. If you prefer paypal please contact us and this can be arranged.
+ Do I arrange my own airfare?
Yes, you’ll be provided the dates to arrive in Delhi, but since many people use points and choose to extend their trip, we find it’s easier to let you arrange your own flights. We’re happy to help out if you need assistance and can suggest the carriers with whom we've had the best experiences. We’ve always found the best prices by visitng www.skyscanner.ca and searching the specified dates and departure points.
+ What is the cancellation policy?
If, for some unforeseen medical or personal reason you are unable to come with us, the costs of preparations will be partially refundable depending on the time at which you cancel. If you cancel a trip:
- Between 56 and 84 days prior to departure, we will return 50% of the deposit.
- 56 days prior to departure, we will retain the deposit as certain preparations for the trip will have already been confirmed.
- Between 31 and 55 days prior to departure, we will retain the deposit or 50% of the booking cost; whichever is greater.
- 31 days or less prior to departure, we will retain 100% paid by you in connection with the booking.
If you purchase flight cancellation insurance for your plane ticket (which we highly recommend) and you need to cancel for any type of medical or family emergency, the full cost of the flight will be reimbursed to you by the airline.
If you do cancel, we are more than happy to move any non-refundable amount that you paid towards a future trip with us!
+ What should I pack?
There will be a packing list included in your Pre-arrival and Cultural Guidebook that you’ll receive shortly after registration.
+ How many people will be on the trip?
We keep our tours intimate and personal with groups of up to ten travellers, plus your leader. This is important to us and we believe that the small group helps us ensure that your individual experience is everything you expect. We’ve found that ten or fewer is a great number to let you connect with the people you meet, whether they’re the other people in your group, fellow travellers, or locals.
+ Will I have free time?
Yes, there will be plenty of free time to explore on your own. It’s important to us that you always feel like this is your trip. The best small group journeys find a perfect balance between ‘you time’ and planned activities. Everything is always optional-- we present you with the best experiences and places India has to offer, then give you the opportunity to explore your personal interests and find whatever it is that you’re seeking.
+ Do I need shots or malaria pills?
We recommend that you consult with a travel doctor and advise her/him that we will be in Northern India.
+ What kind of work will we be doing?
Our aim is to help our partners meet the needs of the community at the time we are there, so for that reason the volunteer projects will change along with the changing needs of the community. Projects will generally involve helping adults and children with English, planning activities for the children of an orphanage, offering workshops to rural women, ecological projects such as trail or river clean-ups, and other social projects suggested by our non-profit partners. If you have a specific skill that you think could benefit a community or group, we’ve found that offering a workshop is a great way to share knowledge and engage with locals. Tell us your ideas!
+ Where will we be staying?
Our accommodations will be clean, comfortable, modest, and in a safe location. More details are included in your guidebook.
+ How much spending money should I bring?
India is a very cheap place to travel! Your personal spending on the trip will include your food, drinks, shopping, entertainment, and activities outside of those included in the itinerary. For the entirety of our 20 day Footsteps in the Himalayas trip, I would recommend a budget of $400 - $1000. It really depends on the individual traveller, so ask yourself what style of traveller you are, a Shoestringer or a Rockstar?
*Any questions not covered here will likely be addressed in the Preparation and Culture Guide, however, I’m always happy to answer further questions via email at any time.